User Information

At SZV Fragrances, we respect your privacy and committed to protecting your personal information. When you interact with our website we may collect basic details such as your name phone number email address and shipping information. This data is customer support and improve your personal information. We do not sell, trade, or share your personal information with third parties, except where necessary to deliver your order such as courier services.
Privacy Policy

SZV Fragrances  values your trust. Any personal information collected through our website is used only for:
Processing and delivering your orders
Communicating order updates
Improving our products and services We ensure that your data is protected through secure systems. Your information will never be used for spam or unauthorized marketing. By using our website, you agree to the collection and use of information in accordance with this policy.
Terms of Service
By accessing and using the SZV Fragrances website, you agree to the following terms: All products are subject to availability
Prices are subject to change without prior notice
We reserve the right to refuse or cancel orders if necessary
Product descriptions and images are provided as accurately as possible Customers are responsible for providing correct shipping details. SZV Fragrances is not liable for delays caused by incorrect information. Use of our website indicates acceptance of these terms.
 Refund Policy

At SZV Fragrances, customer satisfaction is important to us.
We offer refunds or exchanges only under the following conditions: The product is damaged or defective upon delivery
The wrong item was delivered

To request a refund or exchange:

Contact us within 48 hours of delivery
Provide proof (photo/video) of the issue

Please note:

Used or opened perfumes are not eligible for return due to hygiene reasons

Change of mind is not applicable for refunds Approved refunds will be processed within 5 , 7 working days.

 Shipping Policy

We deliver across Pakistan through trusted courier services.

Delivery Time:

Major cities: 2–4 working days

Other areas: 3–6 working days

Shipping Charges:

May vary depending on location and order size

Free delivery may be offered during promotions

Important Notes:

Orders are processed within 24–48 hours
Delays may occur during public holidays or high-demand periods
Customers must ensure availability to receive the order

Once shipped, you will receive tracking details for your order.